Infolaunch Africa

Privacy Policy

Last Updated: 13 March 2025

This Privacy and Data Protection Notice describes how Infolaunch Africa (hereinafter “we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit and interact with our website, www.infolaunchafrica.com (hereinafter “the Website”).

1. Information We Collect

We collect information about you in the following ways:

  • Information You Provide Directly:
    • When you fill out forms (e.g., contact forms, newsletter sign-ups, account registration). This may include your name, email address, phone number, and any other information you choose to provide.
    • When you communicate with us via email or other methods.
    • When you make a purchase or subscribe to a service.
  • Information Collected Automatically:
    • Log Data: We automatically collect certain information when you access the Website, including your IP address, browser type, operating system, referring URLs, and pages visited.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on the Website, analyze trends, and administer the Website. You can control the use of cookies through your browser settings.  
    • Analytics: We use third-party analytics tools (e.g., Google Analytics) to collect information about how visitors use the Website. This information is used to improve the Website’s performance and user experience.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain the Website.
  • To respond to your inquiries and requests.
  • To send you newsletters and marketing communications (if you have opted in).
  • To process your orders and transactions.
  • To improve the Website and our services.
  • To analyze Website usage and trends.
  • To comply with legal obligations.
  • To protect against fraud, and security risks.

3. Sharing Your Information

We may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us with website hosting, payment processing, analytics, and other services.  
  • Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.  
  • With your consent: We may share information with other third parties if you have given us explicit consent.  

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.  

5. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.  
  • Rectification: You have the right to correct any inaccurate or incomplete personal information.  
  • Erasure: You have the right to request the deletion of your personal information (subject to certain exceptions).  
  • Restriction of Processing: You have the right to restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.  
  • Objection: You have the right to object to the processing of your personal information.  
  • Withdrawal of Consent: If we rely on your consent to process your information, you have the right to withdraw your consent at any time.
  • Complaints: You have the right to lodge a complaint with a supervisory authority.

To exercise these rights, please contact us at info@infolaunchafrica.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.  

7. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under this age. If you believe we have collected information from a child under this age, please contact us immediately.  

8. Changes to This Notice

We may update this Privacy and Data Protection Notice from time to time. We will notify you of any changes by posting the new notice on the Website.

9. Contact Us

If you have any questions or concerns about this Privacy and Data Protection Notice, please contact us at:

Infolaunch Solutions Ltd.

info@infolaunchafrica.com

+254 724 594 745, +254 720 052 408

www.infolaunchafrica.com